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Always Evolving

Across the betterwood network, betterwood AI is always there for you anytime, anywhere.

14 hotel brands 1,600+ hotels under contract or management 40 million+ members

As of: betterwood AI is available at approximately 120 hotels

Business Hubs
Holiday Escapes

Our hotel brands connect vibrant cities, natural landscapes and local life.

Time Takes You Further

Across the cosmos, time marks every journey. In the betterwood universe, it also measures the value of your membership.

As a betterwood walker, your journey begins on Earth. Glide past the tranquility of the Moon, venture across the fiery landscapes of Mars, explore the deep blue of Neptune, and journey onward to betterwood Star and the infinite possibilities beyond.

Join betterwood

Five Core Benefits

Register as a betterwood member to enjoy these five core benefits, available to every membership tier.

The scope of membership benefits, eligibility requirements, and redemption, cancellation and change rules are governed by the Membership Plan Details. Specific benefits are available only when the applicable conditions are met.

  • Better Rates
  • Stay 10 Nights. Redeem 1 Free Night.
  • Free Cancellation
  • No Requalification. Ever.
  • Points Never Expire.

Member Treasure

betterwood members can claim complimentary treasures to enhance their stays. The number and level of treasures available vary by membership tier.

Core Privileges

  • Late Checkout
  • Early Check-in
  • Extra Breakfast
  • Room Upgrades

Discover brand-specific treasures, from afternoon tea and gifts to welcome fruit, with many more surprises waiting to be discovered.

Membership Rules & FAQs

How do I become a member?

Register for free in the app to become an Earth V1 member. Separately purchased membership cards have their own validity periods and benefits.

How do I earn Time Value points?

Eligible stays earn Time Value points based on qualifying experience time. Lifetime Time Value determines your tier; Available Time Value can be redeemed. Points are credited subject to the applicable conditions.

Do I need to requalify for my tier each year?

Once you reach a membership tier, you keep it without having to requalify each year. Redeeming points reduces your Available Time Value, but does not affect your Lifetime Time Value or membership tier. Individual Member Treasure may have their own validity periods.

Are breakfast, late checkout and upgrades provided automatically?

No. Breakfast, late checkout and room upgrades are not provided automatically at check-in. You need to claim the relevant vouchers in the app, and their use is subject to your membership tier, hotel availability and applicable terms. Core Privileges are valid through 31 December 2026, while Brand Privileges are valid for 90 days after being claimed. Participating hotels and available benefits may vary.

Can I redeem Time Value points for hotel stays?

Yes, subject to the promotion rules and availability. The current “Stay 10 Nights. Redeem 1 Free Night.” offer lets you redeem 7,000 Available Time Value points for one room night at participating hotels, through 31 December 2026. Bookings and stays must be for the member personally, with a maximum of one room for the same arrival date. Breakfast is not included. Check the app for room types and availability.

How are betterwood and Delonix Group related?

betterwood is Delonix Group’s hotel membership program, connecting the group’s hotel brands. The betterwood app provides hotel bookings, member benefits and services during your stay.

Which hotel brands are featured on betterwood?

Hotel brands include MajesTang · Tribute Portfolio, MajesTang, MaisonLee, Model J, Found Retreat, Grand House, Wonderland Resorts and Yiju. Explore our hotel brands.

How does betterwood AI support guests?

At hotels connected to betterwood AI, guests can use the betterwood app to submit service requests. betterwood AI understands and responds to requests, while hotel staff deliver the service. Learn about betterwood AI.

Some benefits are valid through 31 December 2026. See the complete rules in the app for participating hotels, how to claim benefits and conditions of use.

View the Full Membership Plan →

betterwood AI

Just Ask betterwood AI.
Anytime, Anywhere.

The intelligent brain behind hotel service. At hotels equipped with betterwood AI, guests submit requests through the betterwood app. betterwood AI understands and responds quickly, while hotel staff deliver the service with a human touch.

  1. Service Anytime, Anywhere.

    Throughout their stay, guests can open the betterwood app and submit requests anytime, anywhere, whether attending meetings or exploring outside the hotel. betterwood AI responds and coordinates follow-up with hotel staff, giving guests less time waiting and more time at ease.

  2. Understands What You Need and How You Feel.

    betterwood AI understands guests’ needs and emotions. From discreet everyday service to urgent responses to safety incidents, it keeps a series of personalized requests moving forward in an orderly way.

  3. Service with a Human Touch.

    betterwood AI handles hotel service communication and coordinates requests, freeing hotel staff’s time and energy so people can see each service through to completion.

From this moment of rest
to your next discovery

betterwood is Delonix Group’s membership program, connecting its hotel brands. The betterwood app brings together hotel bookings, member benefits and services during a stay. At participating hotels connected to betterwood AI, guests can use the app to submit service requests, which are fulfilled by hotel staff.

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Always Evolving. Always moving forward.

Explore hotels, discover membership and plan your next journey in the app.

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